Fast, transparent, and warranty-backed

Book your repair

Choose how you'd like your repair completed. We'll guide you the rest of the way.

Method

2Details

3Review

4Pay

Mail-In Repair details

Tell us about your device.

Device

Device brand *Device model *Repair needed *Describe the problemOptional but helpful

Your info

First name *Last name *Email *Phone *

Return shipping address

This is where we'll ship your repaired device back after the repair is complete.

Street address *

Apt / suite (optional)

City *State *Postal code *Country *

Preferred contact method *

Verify your return address

We ship your repaired device to the address below. Please confirm each item — we can't reroute a package once it's shipped.

Return address preview

Fill in the return shipping address above to review it here.

The street address, city, state, and postal code above are correct and complete.This address can receive carrier deliveries (no vacant units), and I've added an apt/suite number if one applies.My name, email, and phone number are correct so the carrier and our team can reach me.

Additional notes (optional)

Anything else we should know?

What Happens Next?

Fixed-price mail-in repairs are paid in full during checkout.
You'll get a confirmation email with our mail-in address and packing instructions.
Ship your device to us, then add your tracking number in your repair portal so we can watch for it.
We'll email you the moment your device arrives, and again when the repair is complete.
Your repaired device ships back to the return address above with tracking.

90-Day Repair Warranty

Secure Checkout

Quality Replacement Parts

In-Person Pickup Available

Mail-In Repair Service

How Mail-In Repair works

Pay for your repair now — this reserves your parts and your place in the queue.
Pack your device securely and ship it to us using any carrier you like (you cover shipping to us).
Add your tracking number in your repair portal so we can track the package.
We repair and fully test your device, typically within 2–5 business days of arrival.
We ship it back to your return address with tracking and email you the details.

Ship your device to

Atronixs Shop — Mail-In Repairs
2604 Elmwood Ave, PMB 330
Rochester, NY 14618

This address is also included in your confirmation email — no need to write it down. Full mail-in instructions

Packing instructions

Power off the device. Remove case and SIM. Wrap in bubble wrap and place in a padded box. Include a note with your name, phone, and issue.

I understand I'm responsible for shipping my device to Atronixs Shop, packing it safely, and adding my tracking number to my repair portal.

How it works

A simple, transparent process from request to return.

Request a Repair

Tell us about your device, the issue, and choose between an In-Person or Mail-In repair.

Receive Your Quote

We'll review your request and send a transparent repair quote that includes pricing, parts, labor, estimated turnaround time, and warranty details.

Approve Your Repair

Pay a small deposit to reserve your appointment and allow us to order any required parts.

Repair & Return

We'll repair and quality-test your device, then notify you when it's ready for pickup.

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